Frequently asked questions

We follow state and federal health guidelines and do not require our staff to wear masks. However, all of our craftsman have masks as part of their standard equipment and would be happy to honor your wishes if you prefer they wear a mask while performing work in your home.

Scheduling an appointment with Deft Craftsman is easy, simply find the location nearest you and contact their local customer service representative through one of two ways: Call our office at 908-336-3338 Book your appointment with the Deft Craftsman Online Appointment System. Generally, we can get most jobs on the schedule within 2-3 days of your call!

We offer FREE remote estimates. In many cases we can quote a job over the phone. We may ask you to Facetime, Duo, or Zoom with us so we can see the project so that we can give you the fairest price possible.

Fair question. Being a handyman or general contractor is not unskilled labor. All of our craftsmen are vocationally educated and/or have spent at least 10 years honing their skills. We are properly licensed and insured (up to $1,000,000). They make speak about quality but we offer you a warranty. They may speak about value (in cost) but we offer more important value (your time). We do this by being responsive, on-time, and online. We call you back and we show up when we say we are. We try to be as automated and organized as possible so your estimate, invoices, service reminders and receipts are all conveniently delivered to your phone or email. Do you think it's possible for someone charging $40-70 per hour to offer you the same?

The reason why we do this is to keep prices affordable, We reduce frivolous proposal request from insurance purposes and real state agents and we close 95% of our proposals keeping our prices always affordable. When a job DOES NOT qualify for our time and materials rates (expected to cost less than $1,000), we offer free verbal estimates for all labor. If you like what we have to offer based on our general labor assessment, then we ask for a $75 good faith deposit to execute a written quote with all details, including materials. This engagement deposit goes towards the total contract price; if for any reason you decide that you don’t want us to do this work, you can use the $75 credit towards us doing any other work. Present your receipt to redeem the $75 towards different work other than the work proposed.

Absolutely! Our NJ HIC# 13VH11097200. You can verify our registration here: https://newjersey.mylicense.com/verification/Search.aspx

Indeed! We carry a comprehensive gereral libility policy as required by the State of NJ and we have never had to file a claim. NJ does not require home improvement contractors to be bonded. We can provide a certificate of insurance at your request.